Principal, ZS Associates
Chad Albrecht is a Principal at ZS Associates in Evanston, Ill., and the leader of the firm's B2B sales compensation practice. Chad, a Certified Sales Compensation Professional (CSCP), has 15 years of consulting experience with Hewitt Associates and ZS Associates. During that time, he has consulted with clients to create and implement motivational sales incentive plans and to set fair and challenging sales quotas. Chad has worked with clients in many industries, including software, business services, medical devices, telecom, distribution and manufacturing.
Chad is the author of several articles in publications such as Compensation and Benefits Review, World at Work Journal, Sales and Marketing Management and Workspan. In addition, he is a regular speaker on sales compensation topics at multiple conferences. Chad holds a bachelor degree in computer science from the University of Iowa and an M.B.A. with distinction from the University of Michigan.
General Manager, Research - SAMA
As the leader of the Research organization within the Strategic Account Management Association (SAMA), Joel works with top professionals in the world’s leading companies to develop the practice of Strategic Account management. He conducts practical research focused on creating knowledge and tools for current and emerging trends and practices within SAM.
Prior to joining SAMA, Joel was most recently a Strategic Account Manager in the world of logistics, directly responsible for enabling fulfilment logistics for several brands including Yankee Candle, jARDEN, Hallmark, and AutoZone.
Joel has always put the customer at the center of business strategy, starting his career consulting with organizations on developing Customer eXperience programs in order to create strategies that drive Customer Loyalty.